Refund Policy
- Refunds are only available for specific reasons: Our company strives to provide high-quality web development services and we stand behind our work. However, refunds are only available in the following circumstances:
- The project cannot be completed due to unforeseen circumstances.
- The project was not delivered within the agreed-upon timeline.
- The final product does not meet the agreed-upon specifications.
- The client experiences issues or errors that cannot be resolved by our team.
- Refunds must be requested within a specific time frame: To be eligible for a refund, you must request it within 30 days of the completion of the project. After 30 days, refunds will not be issued.
- Refunds are subject to a review: Before a refund is issued, we will review the project to ensure that we have fulfilled our obligations as outlined in the project agreement. If we determine that we have met our obligations, a refund will not be issued.
- Refunds are subject to a fee: If a refund is issued, a fee of 30% of the project cost will be deducted from the refund amount to cover administrative and processing costs.
- No refunds will be issued for completed work: If we have already completed the work, a refund will not be issued. However, we will work with you to address any concerns or issues you may have with the completed work.
- Chargebacks will be challenged: If a chargeback is filed, we will challenge it with all available evidence to protect ourselves against fraudulent or unjustified claims. We reserve the right to pursue legal action if necessary.
- Legal disputes will be handled in accordance with the laws and regulations of the jurisdiction in which our company is based: Any legal disputes arising from our services will be handled in accordance with the laws and regulations of London, UK. We may choose to resolve disputes through arbitration or mediation as an alternative to court proceedings.
- Communication is key: We value our clients and strive to provide the best possible service. If you have any concerns or issues with our services, please communicate with us as soon as possible so we can work to resolve them before they escalate to a refund or chargeback situation.
